Customer Testimonials

  • Hi Stu
    Thanks for the deal on the new car. And the trade on the old. You made it all so easy. Once we agreed on the price, which was also effortless, we then progressed to sorting the paper work. The transaction was done.
    Several things that stood out and made me want to write to say thanks.
    · I received a call from your business manager offering me the opportunity to pick the car up early. Due to Covid there was a possibility of you closing your shop and therefore stopping me from collecting as scheduled. I ended up getting the car earlier than agreed which was great, and you offered to let me pay on the date as previously agreed. The best of both worlds, delivered with high levels of both trust and respect.
    · The car was mint apart from a minor issue which you remedied without issue. A loan car for the day and a full tank of gas upon returning my car was nothing but delightful.
    · Whenever I am at your dealership the entire team makes me feel welcome. They seem to know my name and why I am there. It feels like a place I want to be. Plus the range of cars is extraordinary. Something for everyone with several cars that appealed to me.
    Stu, thanks again for the easy deal – that’s how it felt from my side. You’ve brought a new level of service to the game.
    Rest assured, when I am looking for my next car I will be giving you a call and look at WCD first.
    Most appreciated,
    Mark, Wellington Aug 2020
  • Hi Stu,
    Thanks very much to you and the entire WCD team for the pleasant experience we had buying our used Volvo. We appreciated your candor and class throughout the process, and we felt confident that WCD had done their best behind the scenes to inspect and maintain the vehicle we picked out. It was a good experience from start to finish. Thanks very much!
    Best wishes,
    Jason, Wellington Aug 2020
  • To Wholesale Cars Direct!

    I am absolutely beyond impressed by my overall experience with Tasi and the team from WCD. From the very first moment to the end result, everything was streamline and I felt supported the whole way through.

    Me, knowing essentially nothing about cars - definitely had more questions than any car salesman would want to be answering. Tasi, from the moment of meeting him, heard me out and really helped in simplifying the cars and all of their pros and cons when comparing to my personal situation. I visited many car dealerships that week - WCD were the only team that showed genuine care and an interest in helping me achieve my "car goals" :D

    Tasi is an absolute dream to deal with and I have already recommended quite a few of my friends to WCD as well because of this, I honestly cannot speak highly enough of these guys! If you are at all on the fence with deciding whether to purchase with WCD, take the plunge! It was definitely worth it for me.

    And after all of that amazing service, would you believe it? - The sensational service kept coming! I requested to purchase the car with the condition of them replacing the 2 front tyres, as they didn't appear to have more than a few months tread on them - they swiftly agreed to do so and then when I went to pick it up I was shocked to see that under goodwill they replaced ALL FOUR tyres for free. I couldn't explain how impressed I was by this point.
    Nice work WCD, I will be coming to you for my next car and will continue to refer my friends and family your way!

    Thanks,
    Jon, Wellington Jul 2020
  • Buying a new car of any value, is a really big deal for most people and a lot of car dealers forget this and take a very casual approach to their customers.

    This was not the case when dealing with James Thompson from Wholesale Cars Direct in Wellington. He was able to answer all my questions and totally understood what I was looking for in my new car.
    Despite the dealership being at the other end of the North Island it was worth the trip South.
    I was so impressed with James and all the staff I decided to buy a 2nd car for my wife at the same time .
    Its heading North today on a freighter

    Thanks
    Max, Bay of Islands Jul 2020
  • Hi Stuart,
    Susan and I had the pleasure of your company and assistance during the process of trading and buying a Toyota Aqua X hybrid used car With Wholesale Cars Direct on the 2nd July.
    Your attitude was professional and genuinely friendly.
    The vehicle was presented well and all questions answered to our satisfaction.
    You came back to us with a fair trade in price for the vehicle we were disposing of and made the process seamless.
    Thank you for your help and we would not hesitate in recommending you or your company to anyone in the market for a used vehicle.

    Yours sincerely,
    Gerald and Susan Bull, Wellington Jul 2020
  • Hi Stu,

    We wanted to say thanks to you, Ramon and the team at WCD. You made the whole process and experience of finding the right car for us super easy and hassle free - including an extended test drive for the day to make sure we were 100% comfortable with the vehicle.

    Even after the sale was complete, you went above and beyond by replacing the windscreen (at no cost and without us even requesting it) when a surface scratch on the glass couldn't be polished out. It's great to see a business standby their promises and provide an outstanding level of service.

    Thanks again,
    Carl and Kim, Wellington Jul 2020
  • Hi Steve,

    I just wanted to drop a few lines and say thank you to your great team.

    I bought a BMW 116i from WCD after checking out a few other cars dealerships.

    WCD is may be not the cheapest dealership you'll find but you've got a huge variety of cars and every single one is in a mint condition.

    With a place like this you can buy a second hand car with a peace of mind and don't worry that something will break shortly after, and I'm more than happy to pay a little extra for that.

    Tasi was absolutely awesome with helping me to pick up the right car for me, take it for a test drive and explain everything about its features.

    I worked with Ramon on the paper work as I preferred a finance option, he made sure everything goes smoothly and offered to add a breakout insurance, seats and paint protection with a very affordable price.

    There was quite a nasty scratch on the boot, Tasi made sure that the team buff it up and I barely can see it now.

    I arranged a pick up on the next day, upon my arrival the car was parked inside with all the documents and ready to go, Tasi welcomed me with a coffee and a big smile.

    You'll defiantly see me again in a few years!

    Regards.
    Alex, Wellington Jun 2020
  • Hi Tasi and the Team,
    We just wanted to congratulate Tasi and the Team at Wholesale Cars Direct, Lower Hutt on our recent purchase of a Mazda Atenza Wagon. Tasi was extremely professional and totally pleasant to deal with. His gentle manner and no pressure sales style made the whole experience so relaxing that I would happily recommend WDC as a great Dealership to transact with now and in the future. The vehicle was beautifully presented on viewing and upon actual sale was ready for delivery in less than 2 business days which was outstanding given the “after-market” accessories work and other requested. Thanks again guys and Tasi, you deserve this tribute and we look forward to possible dealings with you in the future.

    Regards,
    Bruce and Jeanne McDonald, Wellington Jun 2020
  • Hi Tasi,
    Just to say thanks for all your help getting our car from WCD. Really good advice about the cars and you guys made it really easy to test drive the ones we were interested in. We’re really happy with the car and the customer service from you and the WCD team was great.
    Cheers,
    Andrew, Wellington Feb 2020
  • Hi Jamie,

    I recently purchased a high end car from Wholesale Cars Direct and after getting it home I noticed that the main aircon vent wasn’t working on the dashboard and the satnav wouldn’t load any maps.
    I contacted WCD and with no hesitation Jamie Thompson the after sales manager looked after me. He arranged for me to drop the car back to them and had a loan car waiting for me while mine was being repaired.
    During the process Jamie was fantastic in keeping me up to date with what was happening and when the parts were due to arrive and also very professional and knowledgeable.
    The whole process from Kyle selling me the car to the follow up after sales service from Jamie I was very impressed as more and more these days follow up service seems to be a thing of the past.
    Well done WCD keep up the excellent work and I will definitely pass on your details to anyone looking for a car.
    Steve, Wellington Feb 2020
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