Customer Testimonials

  • Our Trust recently purchased a Nissan minibus van from Wholesale Cars Direct. We are based in Auckland and were in urgent need of a near new van to replace a van we had that was getting old and had ongoing mechanical issues. We thought purchasing a van on-line would be tricky and a bit of a hassle. But the information presented by WCD, the AA rating, etc. gave us full confidence that this was the right purchase. I contacted WCD and within a couple of days we were able to complete the transaction through e-mail and the van was dispatched on a truck and was delivered to us in Auckland, no problems. My staff and I were super pleased when it arrived, it was clean, had fresh warrant and we also decided to go with the seat and external paint protection package. The van drives like a dream, it is comfortable, had less than 10k on the clock and it was perfect for our transportation needs. Ramon was super easy to work with, and Steve followed up after we had got the van. The whole thing only took us a few days to organise and before we knew it, our urgent problem was dealt with. We highly recommend WCD, we can trust them, they are the “real deal”.
    Thanks to the WCD team I will check to see all their stock when I purchase more replacement vehicles.
    Kris, Auckland Sep 2020
  • Hi

    Just writing to say thank you for excellent service re the issue with our car on Wednesday.
    Really impressed with how quickly you got a car and tow truck out to us, organized the repair and check up and then returned our car back to us at home.

    We have already spread the word about how good your customer service was for us.

    Thank you to everyone involved!

    Regards
    Kim and Warwick
    Wellington
    ---
    Good afternoon Kim and Warwick.
    Just a note to thank you also. We don't often get a chance to show what we pride ourselves on.
    Personally I really wish every car we sold never had an issue. Part of the reason for fully AA checking every car is our piece of mind just as much as yours.
    I really appreciate your acknowledgement here. If it is okay with you both, is it okay to put this on our website? removing your contact and last name for your privacy.
    To me this service is more important than selling cars. I believe if all i hear in business is good news I haven't got a good business, so when we hear of bad news, I measure always on how we react and the speed of it. Thanks for the opportunity.

    Best regards
    Gargz - Director
    Kim and Warwick, Wellington Aug 2020
  • ’Super happy with my experience purchasing through Wholesale Cars Direct. We flew down to pick up the car and they took care of the cost of a cab and the car had a full tank of gas to get us home. They also sorted a minor issue on the car quickly and with no dispute which gave me peace of mind. Aside from this, the team were all lovely to deal with and made the whole experience simple and painless. Would definitely recommend them’

    Thanks
    Steph, Gisborne Aug 2020
  • I know testimonies nowadays aren't that common but I just feel like i needed to do this because of my awesome experience with Wholesale Cars Direct (WCD). So here it goes.

    During the COVID lockdown, my partner and I being essential workers, decided it's time to give up my manual transmission car and look for an automatic one. This way she'd be able to drive to and from work without risking taking the public transport. After looking around for cars that fit my budget and contacting several car dealerships, it was the team at WCD that stood out. They were very quick to reply and very easy to talk to. Setting up a time and date for a test drive was a breeze. The whole vibe and environment in WCD was very pleasing. After picking out a car my partner and I wanted to test drive, The rest was history. I am still amazed as to how easy the whole process was. It was by far the easiest and smoothest car purchase I've had. Thanks again the WCD Team. Very highly recommended.
    Nigel, Wellington Aug 2020
  • Hey Stu,
    Just wanted to pass on my thanks to you and the awesome team at Wholesale Cars. Every step of the process toward purchasing my new car was carefully explained and every person I dealt with incredibly friendly and helpful. I found the whole service experience exemplary. I really valued your personal service Stu and you honestly couldn’t have done anything better. Organising the extended warranty was a super straightforward process and the after care service provided by WCD has been simply amazing. I LOVE my new car and thank you again for making the purchase experience awesome. Nothing has been too much trouble for you guys. Awesome people, awesome service. You guys rock!

    Kind regards,
    Nicki, Wellington Aug 2020
  • To Tasi and team,

    A big thank you. I’ve driven a good 3,000km in three weeks in my new car on a driving holiday and absolutely faultless. You prepped the car to car show quality and Tasi knew all the operating tricks to the car, not rushing me learning about it. I’m very comfortable coming back for a coffee occasionally and looking over some of the interesting cars you import. Many many thanks for a positive experience.
    Leon, Wellington Aug 2020
  • Dear Sir ,
    Recently I purchased a late model low mileage Holden Colorado Ute from your company .I reside in Tauranga & this purchase took place totally by phone, & correspondence by E mail with Mr Tasi Savaiinaea your salesman. This transaction was handled totally professionally, from the description of the vehicle, to the delivery by transporter, it was a pleasure to do business with Your Company. I would have no hesitation in recommending Tasi to future purchasers.
    Regards,
    Ian & Margaret, Wellington Aug 2020
  • We want to say thank you for your service in purchasing the Outlander.
    We are really happy with it and its running like a dream.
    We haven't yet taken it for a really long drive yet but that will come.
    Your service was super helpful and not pushy which made a difference.
    I have recommended you to a number of my friends who are looking for cars.
    Thanks again
    Robert, Wellington Aug 2020
  • Hi Stu,
    I just want to thank you again for the pleasant experience I had of buying what is now my third car from Wholesale Cars Direct. I really appreciate the:
    · excellent selection of quality used European cars.
    · genuine nature of you and your sales team – who know how to look after customers without being over the top.
    · great after sales support, service and advice.
    I look forward to dealing with you again in a few years’ time when I am due my next upgrade.
    Regards,
    Mark, Wellington Aug 2020
  • Hi Stu
    Thanks for the deal on the new car. And the trade on the old. You made it all so easy. Once we agreed on the price, which was also effortless, we then progressed to sorting the paper work. The transaction was done.
    Several things that stood out and made me want to write to say thanks.
    · I received a call from your business manager offering me the opportunity to pick the car up early. Due to Covid there was a possibility of you closing your shop and therefore stopping me from collecting as scheduled. I ended up getting the car earlier than agreed which was great, and you offered to let me pay on the date as previously agreed. The best of both worlds, delivered with high levels of both trust and respect.
    · The car was mint apart from a minor issue which you remedied without issue. A loan car for the day and a full tank of gas upon returning my car was nothing but delightful.
    · Whenever I am at your dealership the entire team makes me feel welcome. They seem to know my name and why I am there. It feels like a place I want to be. Plus the range of cars is extraordinary. Something for everyone with several cars that appealed to me.
    Stu, thanks again for the easy deal – that’s how it felt from my side. You’ve brought a new level of service to the game.
    Rest assured, when I am looking for my next car I will be giving you a call and look at WCD first.
    Most appreciated,
    Mark, Wellington Aug 2020
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